Delivery

At Match Fragrances we offer FREE Royal Mail Standard Delivery on orders over £10 (2-3 Working days) in the UK.

You may want to receive your order sooner, so we also offer Royal Mail 24 / 48 Tracked Delivery for an additional cost. 

All orders are dispatched the same working day when you place your order before 12 noon. For Royal Mail 24 Tracked, we aim to deliver the next working day, however, this may take 1-2 working days. For Royal Mail 48 Tracked we aim to deliver within 2 working days, however, this may take 2-3 working days.  Any orders that are placed on Friday after 12 noon or over the weekend will be dispatched on Monday (excluding bank holidays) Please note that we are not responsible for late deliveries from Royal Mail.

Scottish Highlands and the Channel Islands may take a little longer to deliver. 

We will not be responsible for the delivery of products where shipping information is incorrect.  Any changes to shipping information must be emailed to info@matchfragrances.co.uk and received before your order is marked as dispatched.

DELIVERY TIMES

We will email you to confirm your order has been dispatched. Royal Mail will then keep you updated on the status of your delivery by email.  

TAKING DELIVERY

If you’re not at home at the time of delivery, Royal Mail will attempt to deliver your parcel to your neighbour and leave a card. If they can’t deliver to them, they will leave a card and take the item back to the Customer Service Point. You can then either collect it or arrange redelivery (full details will be on the card).